South Florida Facial Plastic Surgery Associates (“the Practice”) does not exclude, deny benefits to, or otherwise discriminate against any person on the ground of race, color, national origin, age, disability (physical or mental), or sex in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, and in staff and employee assignments to patients. The Practice provides:
Free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters or auxiliary aids
- Written information in other formats (large print, audio, accessible electronic formats, other formats) or a qualified reader
- Free language services to people whose primary language is not English, such as: Qualified translators or interpreters and Information written in other languages
- If you need these services or if you have questions, contact: Alyson Bartell at [email protected]
If you believe that the Practice has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Human Resources – [email protected]. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the office manager at the physician’s office is available to help you. You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html
